Privacy Policy

Nutritional Health Innovations, LLC
Christian Health Coach Service

Effective Date: January 1, 2025

Our Commitment to Your Privacy

At Nutritional Health Innovations, LLC ("Company", "we", "us", or "our"), we recognize the importance of protecting your personal information. This Privacy Policy describes how we gather, utilize, safeguard, and share information when you visit https://nutritionalhealthinnovations.com (the "Platform") or engage with our coaching services.

We encourage you to review this Privacy Policy thoroughly. By accessing our Platform or utilizing our services, you acknowledge your acceptance of the practices outlined in this document.

Information We Gather

Information You Provide Directly

We collect information that you voluntarily share with us, which may include:

  • Contact Details: Full name, email address, telephone number, mailing address

  • Account Information: Username, password, and account preferences

  • Health and Wellness Information: Health objectives, dietary preferences, lifestyle details, fitness levels, and wellness concerns you choose to share

  • Payment Information: Billing details, payment card information (processed through secure third-party payment processors)

  • Communication Records: Messages, inquiries, feedback, testimonials, or other correspondence you send to us

  • Coaching Session Information: Notes, assessments, progress tracking, and materials related to your coaching experience

Information Gathered Automatically

When you access our Platform, certain information may be collected automatically through technological means:

  • Technical Data: Internet Protocol (IP) address, browser type and version, operating system, device identifiers

  • Usage Information: Pages visited, time and date of visits, time spent on pages, clickstream data, referring website addresses

  • Cookies and Similar Technologies: We utilize cookies, web beacons, and comparable tracking technologies to enhance your experience and gather usage information

Information From External Sources

We may obtain information from third-party sources, including:

  • Social media platforms (if you connect your social media accounts)

  • Payment processing services

  • Analytics providers

  • Marketing partners (with your consent where required)

How We Utilize Your Information

We use the information we collect for the following purposes:

Service Delivery and Improvement

  • Providing, maintaining, and enhancing our coaching services

  • Creating and managing your account

  • Processing your transactions and sending related information

  • Communicating with you about your coaching program, appointments, and progress

  • Customizing our services to your individual needs and objectives

  • Developing new services, features, and improvements

Communication and Marketing

  • Sending you newsletters, educational content, and promotional materials (with your consent)

  • Responding to your inquiries, comments, and requests

  • Providing customer support and technical assistance

  • Sending administrative messages, updates, and service announcements

Legal and Security Purposes

  • Protecting against fraudulent, unauthorized, or illegal activity

  • Enforcing our Terms of Service and other policies

  • Complying with legal obligations and responding to lawful requests

  • Protecting the rights, property, and safety of our Company, users, and others

Analytics and Research

  • Understanding how users interact with our Platform

  • Analyzing trends, usage patterns, and effectiveness of our services

  • Conducting research to improve our offerings and develop new programs

How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

Service Providers and Business Partners

We may share information with trusted third-party vendors who assist us in operating our Platform and delivering our services, including:

  • Payment processors

  • Email service providers

  • Website hosting services

  • Analytics providers

  • Customer relationship management platforms

These service providers are contractually obligated to protect your information and may only use it for the specific purposes we authorize.

Legal Requirements and Protection

We may disclose your information when we believe disclosure is necessary to:

  • Comply with applicable laws, regulations, or legal processes

  • Respond to lawful requests from governmental authorities

  • Enforce our Terms of Service and other agreements

  • Protect the rights, property, or safety of our Company, users, or the public

  • Detect, prevent, or address fraud, security, or technical issues

Business Transfers

Should our Company undergo a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information for purposes not described in this Privacy Policy with your explicit consent.

Data Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission

  • Restricted access to personal information on a need-to-know basis

  • Regular security assessments and updates

  • Secure storage systems and data backup procedures

However, please understand that no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access the personal information we maintain about you and request corrections to inaccurate or incomplete information.

Deletion

You may request deletion of your personal information, subject to certain exceptions (such as information we must retain for legal compliance or legitimate business purposes).

Opt-Out of Communications

You may unsubscribe from promotional emails by following the unsubscribe instructions included in each message or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative messages related to your account or services.

Cookie Management

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect your ability to use certain features of our Platform.

Do Not Track Signals

Some browsers offer "Do Not Track" features. Our Platform does not currently respond to Do Not Track signals, though you may disable certain tracking through your browser settings.

Children's Privacy

Our Platform and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without proper parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

Health Information Privacy

As a health coaching service, we may collect sensitive health-related information. We treat this information with heightened care and confidentiality.

Important Note: While we implement strong security measures, our Platform is not a HIPAA-covered entity, and the health information you share with us may not be protected under HIPAA regulations. We encourage you to share only the information necessary for your coaching experience.

Third-Party Websites and Services

Our Platform may contain links to external websites or services not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

International Data Transfers

If you access our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors affecting our retention periods include:

  • The duration of our relationship with you

  • Legal obligations requiring data retention

  • Potential legal claims or disputes

  • Our legitimate business needs

Updates to This Privacy Policy

We may modify this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you by:

  • Posting the updated Privacy Policy on this page with a new effective date

  • Sending you an email notification (if you have provided your email address)

  • Displaying a prominent notice on our Platform

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Nutritional Health Innovations, LLC
Website: https://nutritionalhealthinnovations.com

We will respond to your inquiry within a reasonable timeframe.

State-Specific Privacy Rights

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell

  • Right to request deletion of your personal information

  • Right to opt-out of the sale of personal information (Note: We do not sell personal information)

  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided above.

Other State Residents

Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.

Effective Date: January 1, 2025

© 2025 Nutritional Health Innovations, LLC. All Rights Reserved.

This Privacy Policy was last updated on January 1, 2025. Your continued use of our Platform and services after this date constitutes acceptance of this Privacy Policy.